Privacy Policy | The House Plan Company

Placing Orders:

Placing orders for any of our plan products require that we collect the purchasers name, billing address, shipping address, phone number, email address and debit/credit card information. To execute the order(s) placed information is forwarded to third part service provides such as but not limited to the credit card processor, designer/architect of the plan purchased and their shipping agents.

Creating an Account:

An account may be set up for the purpose of storing information from this website such as “my favorite plans” or tracking correspondence or orders placed through www.thehouseplancompany.com. We collect name, address, email address and phone number. An account is not necessary to place an order with the purchase of the PDF Now product.

Newsletter:

If you wish to subscribe to our newsletter the name and email address provided by you will be used to forward the subscription. Upon the initial request to subscribe to the newsletter you will receive an email to verify the intent of subscribing and authenticate the email address provided. You can unsubscribe from the newsletter at anytime by using the unsubscribe feature located within the newsletter, or email info@thehouseplancompany.com.

Accessing, Correcting & Canceling of Account:

Accessing, correcting and canceling your account information is available by logging into your account, click on [my account] and make the necessary changes. To cancel your account contact HPC Account Assistance.

Surveys or Contests:

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice weather or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

Data Security:

We take great care in providing secure transmission and make our best effort to ensure its security on our systems. Credit card numbers are transmitted, using industry standard, SSL encryption. Additional managerial and procedural policies are in place in the handling of personal information.

Cookies:

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We do link the information we store in cookies to any personally identifiable information you submit while on our site. It allows the user to browse and return to pages where personal information has been entered without having to re-enter data. A session ID cookie expires when you close your browser, log out, or times out by remaining idle for several minutes. We do not share any cookie information with any third parties.

Information Collected Through Traffic Monitoring:

HPC monitors site traffic by third party tracking technologies of Google analytics and Google ecommerce. Information collected does not contain personal identifiable information. Information collected is visitor's host, domain name, pages visited, length of user session, browser type and/or IP address. We track the number of times our site is visited, how many visitors, areas viewed, and length of time of each visit. This information is used to evaluate areas of interest, analyze trends, and considerations for website improvement.

Testimonials:

We post customer testimonials on our website which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

Children's Privacy:

No part of our website is structured to attract anyone under the age of 13. HPC would not collect nor maintain data from those we know are 13 and under.

Links to Other Sites:

This website contains links to other sites that are not owned or controlled by HPC. Please be aware that HPC is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Blog:

If you use a blog on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of this forum, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. HPC reserves the right to terminate any blog posting due to irrelevant or inappropriate content.

Changes to Privacy Statement:

If we decide to change our privacy policy we will post these changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Legal Disclaimer:

We also reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with judicial proceeding, court order, or legal process served on our website.

If you have any questions or suggestions regarding our privacy policy, you may contact us using any of the following: Phone: (866) 688-6970. Email info@thehouseplancompany.com.

Promotions, Sales, & Coupons

From time to time, The House Plan Company may offer promotions or sales. These are in the form of flat rates, percentages off, or special pricing on purchases through our website, www.thehouseplancompany.com. Promotions and Discounts are available for limited times and can be discontinued or extended at The House Plan Company's discretion. Coupon codes must be added to the Cart during Checkout to be applied when ordering online or provided over the phone at the time of purchase. Discounts are only valid on products sold through www.TheHousePlanCompany.com and not through its vendors or partners. Discounts are not valid on modification services or quotes.

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